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problems with oru kayak

While still on land, test-fit the setup. Fast shipping, on replacement parts. ORU Kayak Owners Page Quick and accurate response to questions; had an issue where the retailer that had a vessel to "hand on" assemble had float bags packaged with the boat and informed us that they came packaged with purchase; only to find out that was evidently true with "2017" boats; and when ours were received we discovered that was no longer the case with our "2018" boats.Retailer did not offer any recourse; Oru offered a discount. I received the original order earlier in August. The Tucktec Foldable Kayak is a compact folding kayak in a price range much lower than other foldable models on the market. Whether you're learning about or have purchased your ORU, this is the place to ask questions, share pictures, recommend toys and stuff to enhance your ORU-experience. A perfect recreational kayak for apartment dwellers, the foldable Oru Kayak Beach LT kayak collapses to the size of a backpack and is idea for relaxing days exploring lakes and slow-moving rivers. Best Folding Kayak Brands Oru. This kayak is the longest we will review – 12 ft. Does anybody have any hands on experience with the foldable oru bay kayak? Unpacking and setting up an Oru kayak takes about 10-20 minutes, although you should find you get faster with practice. A new one was ordered under warranty , but never arrived. Obviously, you wouldn’t scrap a kayak under these circumstances. Oru should require proof that the required signature has been obtained from their customers. A new one was ordered under warranty , but never arrived. This kayak is ideal for still water and with the way the spray skirt has been designed it will allow the kayak to glide over the water without getting you soaked. The Oru Beach LT Collapsible Kayak goes from box to boat in just five minutes. I’ve looked for reviews etc online, but I’m often a bit worried that these are biased towards the product in order to get an affiliate sale. Oru Kayak has developed a way around those problems with Inlet, a portable origami folding kayak. The hull has a 10-year UV treatment and is rated for 20,000 folds—theoretically, … The Oru’s are super light and extremely durable. They've since strengthened it. Oru has been designing foldable kayaks for years, with their first foldable model (Bay St) released in 2012. A new one was ordered under warranty , but never arrived. I was very unhappy with my recent experience ordering replacement parts. Oru kayaks have a 10-year UV treatment and come with a 12-month warranty. Good add-on. The folding Oru makes it easy to store and transport. I emailed them but no response. You don’t even have to really, but this will increase your kayak’s longevity (which already has a manufacturer-rated lifespan of 20,000 fold cycles and a 10-year UV treatment). The Oru website indicates that a signature is required when the kayak is delivered. Unfortunately, it had scratches and scuffs on it and a tear in the seam. Interview. It's shockingly simple and quick and became a fast favorite for our testers to assemble and disassemble. Oru Kayak has developed a way around those problems with Inlet, a portable origami folding kayak. The kayak is fairly easy to disassemble and put back together. "We are hoping to offer a more family-friendly product by the end of the year, but that’s all I can say right now!" But yet you send me a survey to the email you state is not in your system. Told delivery was first made in full. Excellent customer service! Shady. As long as you buy from trusted place and read the description of the kayak to make sure they are made of good quality materials then you are most certainly okay. Oru should require proof that the required signature has been obtained from their customers. I think they sent me a used kayak that was returned and charged me full price for it. I have to say that my Oru is an awesome idea, but it turns out its just not for me. California-based kayak maker Oru Kayak has made a name for itself through innovation and design. Empty promises. While I am pleased to have the replacement, it would have been nice to have the warranty honored. The Oru website indicates that a signature is required when the kayak is delivered. They offered me no compensation and stopped responding to my emails. Rarely if EVER is there a positive experience in that time (usually you are still on the phone at that point!). The Oru Kayak solves many of the problems that have prevented me from purchasing a kayak sooner. The Oru Beach LT (bottom) compared to the original Oru kayak (top) - … Another month after that and I've given up on them. Enter my first oru kayak … I get allot of attention when kayaking in my ORU and always recommend your web site and let them know about the great customer service. With Oru Kayaks, which by the way weigh about half of a traditional kayak, you just need to dissemble and give it a wipe down to remove sediment and saltwater. Another month-no word. Shipping was prompt. The plastic pieces holding the bulkheads in on my model are weak - a known issue. I think they sent me a used kayak that was returned and charged me full price for it. The service offered by the delivery carrier chosen by Oru was less than satisfactory (UPS). Need kayak-type specific mounting instructions (e.g. - COMPATIBILITY: Oru Pack works with any Oru Kayak (Bay Series, Ocean Series, Beach Series) Oru Kayak Oru Pack This is a private listing and your identity will not be disclosed to anyone except the seller. Be careful not to sit on the back support, and make sure that your feet are in front of the foot pegs. Upon in inquiry, told delivery would happen Thursday. Kayaks, canoes, even SUPs are welcome -- this is your place to post your paddling photos, ask your gear … At 16 feet, the Coast XT is the biggest of the fleet. Keep up the good work. r/Kayaking: All things paddling related! This Sea Eagle SE370 inflatable kayak is the one kayak to take for long trips, giving you peace of mind that your cargo stays dry. Unfortunately, its design comes so close to perfect but falls short in … The Inlet starts out as a bundle roughly the size of a piece of … Plus the whole kayak lights up at night and flocks of bikini clad women tend to ask lots of questions. Putting together the ORU Kayak. The Inlet starts out as a bundle roughly the size of a piece of … Overall I'd say get this kayak, but don't count on Oru being for you should you run into any problems. to assemble. Keep up the good work. ORU Kayak Warranty parts not sent until I paid for the pieces. They've since strengthened it. It tracks really well too. I have not received my order. I placed multiple emails to customer support with no response received. to assemble. It tracks really well too. The company used to be pretty good but now I wouldn't recommend them to anybody. When mine broke, I wore to the company who were quick to reply that they would be happy to replace the part. This modular craft is made from 5-millimeter thick double-layered polypropylene. Oru responds to durability concerns with videos of their kayaks being dragged across rocks and paddled in surf. However, it's more difficult to assemble than we'd hoped, and taking this boat on choppy waters is outside its capacity. I bought my ORU kayak last year, so have no idea why you think I just purchased one. Love the kayak - highly recommend! By the second time it only took me 14 min. The first time my ORU Kayak was put together, one of the 32" connectors broke. For city dwellers without storage space or a way to transport a large kayak, for travelers, and for adventurers, we think the Oru kayaks are the best option. Oru Kayak Sporting Goods Emeryville, California 730 followers No roof rack? Now … A follow-up call was made, but again, part never arrived. While it is rare for the top of a kayak to develop a crack, holes are quite common because of all the things that are screwed into them. I have the beach kayak. Actually you all shipped me a duplicate order by mistake which I have sent back. It folds up into a box that is 40″ by 12″ by 20″, and is … ORU Kayak Warranty parts not sent until I paid for the pieces. I bought my ORU kayak last year. I cannot log into the website to check my status. I am a travel nurse who moves frequently so space and storage is at a minimum. I feel safe on the water and have a good time. It measures 33 inches long, 12 inches wide, and 29 inches tall when folded. When mine broke, I wore to the company who were quick to reply that they would be happy to replace the part. A new one was ordered under warranty , but never arrived. The Oru Haven is essentially a two-person version of the popular Beach LT (further up this page), although you can also set it up as a fast and spacious single.. Move up to their Coast XT model and you’ll have a kayak that is 16′ long. Rinses down with a hose very nicely. Using an origami folding style, all the rigidity and excellent on-water performance of the Oru Beach LT can be packed into a bundle the size of a suitcase and conveniently stored under your bed or inside a closet. Did not even charge me. I have the 2015 Bay and really in need of nuts and screws no longer sold. But yet you send me a survey to the email you state is not in your system. It is the Oru Kayak Bay ST Foldable Kayak. The creation of the foldable kayak solves the storage and transportation problems which used to be the norm for kayak owners. I get allot of attention when kayaking in my ORU and always recommend your web site and let them know about the great customer service. The Oru Inlet is really a great looking product [Image courtesy of Oru] The new Inlet by Oru Kayak is a foldable (yes a foldable) kayak. The hard exterior of this craft also helps it to glide through the water with minimal drag, though the gaping slot o… The Oru Bay Kayak is a great innovative kayak that has really taken off. , I purchased my BEACH LT direct from the factory instead of the local outdoor store that has stock because I have been on your site a long time looking long enough. What you have is a kayak that will fold into a box, and like many of the kayaks with … The parts took too long to arrive and I missed my kayak trip. If you think what people did hundreds of years ago is superior by definition, go ahead and trade your car for a horse. It has taken weeks for me to get replacement part. Need kayak-type specific mounting instructions (e.g. What you have is a kayak that will fold into a box, and like many of the kayaks with … ORU HAVEN TWO PERSON OPEN KAYAK. I carried my Oru kayaks several miles to reach inland reservoirs with no problem at all. I bought a longer paddle and see how it that works out. The next lightweight kayak on our list is certainly unique. I bought my ORU kayak last year. Founded over ten years, Oru is a brick-and-mortar brand that offers the most durable and high-performing folding kayaks for beginners to advanced kayakers. Maybe not to the same extent as fellow Shark Tank participants Tower Paddle Boards but it has solved a lot of problems. The Oru kayak is made from a double-layered plastic scored with permanently molded creases to allow it to easily fold away. ORU Kayak Warranty parts not sent until I paid for the pieces. JCB, I think you have two problems: 1. the boat needs to be stiffer. Well that certainly stirred the pot. >>Check Price on ORU<< If you want a kayak that grabbed its inspiration from the kayaks in the Arctic Ocean, look no further than the best folding kayak, the Oru Coast XT. Overall I'd say get this kayak, but don't count on Oru being for you should you run into any problems. We believe that connecting to nature is a deep human need —even for those of us who live in cities. Ordering was easy and technical help with picking out my accessories saved me some money, great experience and Thank you. 5 Oru Kayak Bay ST Foldable Kayak. Now … The process took 2 weeks. I interviewed at Oru Kayak (San Francisco, CA) in January 2015. Brilliant! The brand cares about durability, and their kayaks have a rating of 20,000 folds. Today is Saturday and still no delivery. Since then, the Oru team has perfected the original design in more ways than one. They either simply won't staff up to support existing demand, or they just don't care. I bought a longer paddle and see how it that works out. The oru part works as advertised. Check Price on Amazon Rating on Amazon. Read honest and unbiased product reviews from our users. By the second time it only took me 14 min. I cannot log into the website to check my status. It came about because so many people asked for a double, although – right up until they achieved it – Oru weren’t sure it was achievable with this type of construction. That’s simply poor kayak design, not a problem with rudders. , I purchased my BEACH LT direct from the factory instead of the local outdoor store that has stock because I have been on your site a long time looking long enough. If needed, field repairs are easy with duct tape or epoxy. We based our review on our own testing and dozens of other professional reviews. 2 times I had to fix the sponson in Longhaul, - not the sponson itself, but the elbow that connects the inflation hose to the sponson. Another month-no word. After waiting a month-ish, I finally received word that they were waiting on a shipment of parts, which was why it was taking so long. Oru Kayak considered that and came up with an origami-style folding kayak. This summer, I reordered the (pair) of 32" pieces, but this time I paid for the pieces ( no longer under warranty) and surprise, I received the parts in approximately 2 weeks. Help is on the way: if you booked your travel on the KAYAK site with one of our providers, then you can go to Bookings and get info on around-the-clock support. I can even carry it up the stairs of my third-floor apartment with relative ease. Oru does sell two other models of kayak though that both have smaller cockpits and can be fitted with a spray skirt if you plan to do a lot of paddling in choppy waters. They offered me no compensation and stopped responding to my emails. Luckily, a family member returned home shortly after the delivery and brought the kayak inside. That is customer service. Anton decided that by creating a foldable kayak, he could keep his love of kayaking alive and help others find nature. 1st time - due to my inexpirienced assembling, 2nd time - due to the faulty batch of "elbows" from the supplier - as LH explained, and they were willing to replace, but it was easy to fix. Now that you’ve officially met the Oru Kayak Bay Plus, you should know that it is a higher priced kayak.I don’t want to explain nitty gritty details over the next 1000 words when you can easily view it here in a few minutes and be excited about this phenomenally cool “gadget”: Upon in inquiry, told delivery would happen Thursday. Help is on the way: if you booked your travel on the KAYAK site with one of our providers, then you can go to Bookings and get info on around-the-clock support. When Anton Willis invented the portable, origami-influenced Oru Kayak in 2012, he very quickly wound up with a Kickstarter hit on his hands. In my experience, most airlines don’t charge an over-sized luggage fee for the kayak. We do not have any recommendations at this time Continue shopping ... ORU KAYAK - Outdoors Item model number OKY101-ORA-OR Product Dimensions 83.82 x 33.02 x 73.66 cm; … Empty promises. Interviewer was highly unprofessional and conducted the worst interview I've ever been on … An order got lost, but Support took care of the issue in about 15 minutes! It’s a very convenient concept but on the water it’s pretty slow. The creation of the foldable kayak solves the storage and transportation problems which used to be the norm for kayak owners. Shipping was prompt. The company used to be pretty good but now I wouldn't recommend them to anybody. I am a senior, I love being able to manage my new boat by myself. Oru Kayak Durability. Today is Saturday and still no delivery. Great boat, arrived safe and sound (ORU Beach LT)Highly recommend if you are looking for a quality REC boat that is easily carried in any car. A perfect recreational kayak for apartment dwellers, the foldable Oru Kayak Beach LT kayak collapses to the size of a backpack and is idea for relaxing days exploring lakes and slow-moving rivers. When I sent them pictures their response was “it’s just aesthetic and won’t affect the performance of the kayak”. Yes most kayaks are made with 2 or 3 layers of heavy duty PVC to ensure the do not get punctures (all kayaks on our list are puncture resistant) and most are resistant to saltwater gasoline an oil. If you booked your travel outside of KAYAK or were redirected from our site to a provider's web page to complete your booking, then you'll need to get in contact with the provider directly. I emailed them but no response. That is customer service. A follow-up call was made, but again, part never arrived. 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